Shipping

All orders are hand packed from our studio in Collingwood, Melbourne.

 

 Local Pick Up

Any order placed with Metascent is available to be collected from our studio in Collingwood, at no cost. Simply choose local pick up on the check out page when processing your order. You will receive a notification email when your order is ready to be collected.

Delivery Estimates
All Australian metro areas (excluding Darwin) take 1-2 business days to ship once dispatched.
Rural and remote areas – delivery estimates will be provided upon confirmation of shipment. If you would like to know ahead of time the delivery estimate and shipping costs before purchasing, please email us at hello@metascent.com

International Shipping
Due to the fluctuating costs of international shipping, we are unable to offer broad estimates for shipping costs or delivery time estimates. If you are interested in purchasing any of our MetaScent products from outside Australia, please contact us at hello@metascent.com so we can provide you with an accurate estimate.

Tracking
Once your shipment has been booked, you will receive an email with the tracking details for your order.

Can I ship to a Post Box? 
We are unfortunately unable to ship to PO boxes. You will need to provide a residential or commercial address for shipping.